- Dashboard
- Job Detail
· Sales Support:
o Collaborate with the sales team to understand customer requirements and propose tailored solutions.
o Deliver technical presentations, product demonstrations, and proof-of-concept solutions.
o Respond to customer inquiries, RFPs, and RFQs with detailed technical responses.
· Solution Development:
o Analyze customer needs and recommend appropriate products, services, and solutions.
o Work with the engineering and product teams to customize offerings based on client requirements.
o Design and present proposals that highlight technical and business benefits.
· Customer Relationship Management:
o Act as the primary technical contact for prospective and existing clients.
o Build trust and credibility by addressing technical concerns and solving problems efficiently.
o Provide ongoing technical support to ensure customer satisfaction.
· Market and Industry Knowledge:
o Stay informed about industry trends, competitor offerings, and emerging technologies.
o Provide feedback to the product development team based on customer input and market research.
· Collaboration and Teamwork:
o Work closely with sales, marketing, and engineering teams to ensure alignment on customer needs.
o Participate in strategy meetings to help identify opportunities for growth.
· Post-Sales Support:
o Assist with the implementation and deployment of solutions to ensure a smooth transition.
Provide training and technical support to clients as needed.
